kasem star

GPS Wonder. I took this out of the box and started using TomTom ONE 3rd without a problem. TomTom ONE 3rd does everything I want and more. I gladly recommend this device to anyone looking for a good basic GPS that will get you where you want to go. Updating to Version2 is a nightmare. I bought my TomTom One in June 2007. The original software was easy to install and the GPS worked great. Althought the maps were supposed to be current as of Feb. 2007, I found a number of areas that the GPS couldn't find. Not too great a problem. HOWEVER, I made the mistake of attempting to update the maps on my GPS to Version2. For about 12+plus hours spread over 3 days, I attempted with the hlep of customer support to install via TOMTOM HOME the updated maps, which I paid for. The end result: couldn't satisfactorily download the maps, the un TomTom ONE 3rd locked up, couldn't establish a HOME address as the GPS couldn't/wouldn't recognize it. Finally, I convinced the last tech support person, after spending 2 more hours on the phone, that my device was defective and should be replaced. She gave up as well (more than 5 other tech support people were involved including a supervisor)and referred my call to repair service for replacement help.Repair service said an e mail would follow in 15 minutes of where and how to ship my un TomTom ONE 3rd back. After one hour, without an e mail notification, I called back and was given the mailing address over the phone of where to ship my GPS. I was informed that TOMTOM was having problems with their e mail. I sent the item out by UPS that day. It's now 24 hours later and sti Great Product at a great price!. Had never used a GPS before, and was delighted with this TOM-TOM. TomTom ONE 3rd exceeded all my expectations for a very good price.